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What is the IoT?

A while ago, I would have only known what the letters stand for and not what it actually is, and I don’t think I’m alone on this. However, the IoT is all around us and will continue to grow. I have been on a steep learning curve and thinking about this made me wonder about what we think we know and what are the common misconceptions about IoT? I have created my top five list of what I believe are the main misconceptions about IoT and here I will try and debunk them (in a non-techie way!) for you.

IoT is only about wearable and the consumer market

Wearables such as wristbands, smart fridges or thermostats are of course examples of IoT applications which are well known, ask most of the public for examples and this would be it. However, there are so many more examples of IoT in the business environment away from the more obvious ones. For example, within urban environments IoT can monitor air quality, provide adaptive traffic control and environmental monitoring. On construction sites, IoT can monitor PPE usage and provide predictive maintenance. IoT can be found in all industries, for more information drop me a line and I will provide you with further examples.

IoT is only for large businesses, it is too complicated for SMEs 

The reason many solutions are only implemented by bigger business is because they pay large consultancies to demonstrate the economics; find the right supplier and this should come as part of the package, therefore making it much more viable for a SME to evaluate and implement.

There are many solutions that are simple to install and have business impact that any businesses can deploy to start their IoT journey, for example:

The IoT is not secure

Security has to be one of the key points and I would strongly advise anyone interested in IoT to talk with their security advisor about. It is most definitely not a straightforward one line answer, the reality is that almost any system has vulnerabilities, so it is about designing the solution so that these potential vulnerabilities become impotent.

For instance, it may be possible to intercept the data from a parking sensor, however by ensuring there is no pathway from this device back into the cloud, network security is maintained, and any potential data interception is entirely meaningless.  

Security should be like an onion with many layers, each layer providing a different type and level of protection because hacking a system should not be as easy as knowing a password or IP address.

IoT is expensive

It is certainly possible to blow the budget on high end systems, however unless the system is being deployed for ecological benefit (which is priceless) the general purpose of using IoT in a busines environment is to generate savings, gains or increase output. All of which result in a return on investment and therefore are not an additional cost burden to a business. With Capex and Opex options commonly available, cashflow doesn’t need to be negatively impacted either.

The technology adoption curve dictates that as IoT becomes mainstream prices will decrease and therefore utilisation increases. A real-world example of technology adoption in industry is the car industry, where Formula 1 drives innovation that filters down into the cars that you and I drive at an affordable price.

IoT will steal our jobs!

People have always feared technical change, the most obvious example are the luddites, a secret oath-based organisation of textile workers in the 19th century, they were well known for destroying textile machinery in protest, which stemmed from the fear of losing their jobs to machinery. Jobs were lost but others grew and what was gained was a better quality of life, better health, and the creation of less harmful and dangerous jobs. There will be some job losses, Gartner predicts that 1.8M jobs will be eliminated but more positively 2.3M jobs will be created with AI. There will be new economies and new businesses developing. Our lives will be changed but we can’t replace humanity, for example would you be happy with a robot cutting your hair?

This is just the tip of the iceberg regarding misconceptions and questions around the IoT. It’s interesting to look beneath the fears and drill down on the possibilities of IoT.

We enjoy questions and would be more than happy to answer any concerns or dispel any myths that you may have heard around the IoT in a user-friendly non-techie way. Please contact us if you have queries, which are not in my top 5 and we will be happy to help you.

5G has suffered bad press from both detractors and supporters. Spoof stories about it spreading coronavirus were soon dismissed, but banal predictions of refrigerators ordering milk and shoppers wearing headsets to receive advertising were even more likely to blunt our interest. 5G undoubtedly creates the groundwork for an enormous technical revolution but adjusting the central heating with our smartphone or watching B-movies in higher resolution is not the point. Manufacturing and logistics industries will lead the real 5G revolution. 

Although the public 5G network will take some time to get up to speed, local area networks can implement true 5G more quickly. This will enable factories, ports, universities, farms and airports to have their own industrial IoT systems (IIOT) today. Numerous factories are already claiming the ‘first’ 5G production lines, including a Nokia factory in Oulu Finland, Worcester Bosch in the UK, Mercedes Benz in Sindelfingen Germany and General Motors in Michigan.

 The benefits of 5G networks 

Speed is often mentioned as a key advantage of 5G, but it helps if we break down the meaning of ‘speed’. 5G radio waves don’t move more quickly than 4G ones, rather the entire system has been optimised for faster data transfer. 5G can reduce latency to as little as a millisecond, enabling machinery to respond to sensors almost instantly. 

Consider how quickly a driverless car must respond in order to operate safely and you will understand the value of low latency. In a similar way, 5G will enable a whole new generation of robots and automated machinery to radically improve dexterity, quality control and safety. Ericsson’s vice-president Åsa Tamsons explains: 

"With one millisecond latency, you can sense whether there is a deviation in the process before the tool even hits the blade and you can stop the machine before the error happens". 

‘Edge’ responses in today’s driverless cars are achieved by mounting the control device directly on the vehicle. 5G cars will achieve similar response times but with all the benefits of environmental network connectivity too. 

5G also has far broader channels so that more devices can be connected simultaneously. It is said that 5G will soon be able to connect a million devices per square kilometre. Imagine what an engineer could do with ten thousand eyes and ten thousand hands. All the extra data feeding into AI enabled machinery would provide a precise real-time grasp of complex distributed systems and emergent situations with many industrial applications. 

Not all 5G systems need to be this fast, but a typical industrial 5G LAN will match a good Ethernet one. A huge disadvantage of Ethernet is the wires, they are expensive to install, prone to breakages and need regular maintenance. In contrast, once setup a wireless 5G system is easy to maintain and reliable (99.9999% or ‘six nines’ reliability). 

One reason for hard-wiring a system rather than using ‘wi-fi’ is because most types of wireless connection can fail to penetrate walls and metal obstructions. However, 5G is relayed between multiple small nodes and can re-route itself instantly if a passing tanker or crane blocks any particular path between devices. The technology is called ‘coordinated multi-point’ (CoMP). 

Finally, 5G provides much improved network control, including the ability to subdivide the network. Known as ‘network slicing’, this means each virtual sub-net can be customised and optimised for multiple different purposes. 

Not just for townies 

Whether public or private, 5G networks have applications everywhere. By planting sensors in the ground, farmers will know precisely how much water or fertiliser their crops need and when, or query weather satellites and predict their ideal harvest time and yield. Driverless machinery will often deliver it. The health of herds can be monitored remotely and assets tracked across the farm and supply chains. 

The IoT has already demonstrated multiple applications in health and fitness. We are beginning to use proximity sensors and temperature sensitive cameras to track disease outbreaks. In the future 5G may be able to stop a public health threat in its tracks. Augmented reality may also facilitate remote examinations, benefitting people in isolation and the NHS system. 

5G supports three rather different kinds of technology; smartphone broadband, large-scale IoT and critical ‘edge’ operations. Because smartphone makers need to sell handsets to pay for the public network, some of the more frivolous ‘benefits’ have been hyped. Many people will receive a Samsung S20 this Christmas and wonder what to do with it. However, the real revolution will be quieter and more impressive: few enterprises will be able to ignore 5G and still remain competitive.

The last decade has seen huge advances in artificial intelligence, smart devices and video analytics. The next will see a dramatic increase in the devices built from them. In fact, demand will be so high that we need to start thinking about our capacity to deliver them. 

One bottleneck is the networks over which we expect them to connect. As 5G rolls out, 4G is still patchy outside urban areas and the capacity of our networks to carry 5G traffic has been questioned. Its rollout was also somewhat muted by attacks on phone masts by protesters. 

Data centres are also feeling the strain. As more companies, individuals and devices link to Cloud services, data centres have to increase capacity, but noise abatement and heat dissipation make expanding or finding new sites a challenge. 

The irony is that only a few emerging technologies need an explosively growing network; demand seems to be driven by people rather than machines. Follow any link to a 4G or 5G website and you quickly discover the benefit of being able to download a 2hr movie in 10 seconds. A strange boast considering that almost everyone now streams, not downloads, movies (and we can’t help wondering why they need them on the move). 

By comparison, a smart meter reports your gas and electricity usage about six times per day, taking about 3 seconds in total. Smart meters also use data maintaining their network but that only raises their usage to about 1 minute. 

Only a few devices need to transmit more than a few kilobytes of information per hour, nothing comparable to a movie download. Visual feeds from cameras are heavier on bandwidth, but how many hours of CCTV footage of empty buildings do we really need to collect on central servers? 

Cloud versus real-time analytics 

The IoT is a outstanding medium for data gathering and remote control; the Cloud is ideal for data storage and leasing advanced applications, but the most exciting frontier is the development of autonomous systems. When we can store sophisticated algorithms on a chip, smart devices are not only less dependent on human management, but also less dependent on networks. Problems such as communication interruption, bandwidth overload, and response latency begin to disappear. 

The obvious example is the self-driving car. Not only are they heavily dependent on advanced image recognition but must perform it at a blistering speed. If they had to depend on a remote server for their analytics, they could never match the response times of human drivers. There are several other reasons for providing self-driving cars with a connection (traffic information for example) but the visual analytics that enable it to drive have to be local. 

Video feeds are also a heavy load on human observers. CCTV security systems will be more effective when the equipment itself can identify salient events. In fact, the raison d'être for driverless cars is to improve on the situational awareness and sluggish responses of tired human drivers. 

Edge computing 

Cloud (or other network) dependence is the weak link in many IoT deployments, impairing its speed and reliability. The alternative is to distribute the processing workload close to the edge of the network - near the device. This is often called “Edge computing”. 

Rapid situational awareness can often be achieved by incorporating AI or video recognition algorithms onto the device itself, or supplying them in a specialised processing unit in close proximity. This infrastructure can still work in symbiosis with distant resources and control systems, but the bulk of the processing is shifted as close as possible to where it is immediately needed. 

In the next few years, real-time information response capabilities will find a multitude of new niches and transform existing ones. For example, video surveillance has been booming for years (in retailing, transport and security systems), but re-establishing those systems on edge architectures will transform their value by making the intelligence they collect actionable. 

Knowing which bus ran you over might be useful in an inquest, but we would rather be warned that the bus is coming. Or consider the difference between scouring a police officer’s bodycam footage to see who fired at them, with a system that can recognise a gun and issue a warning that saves their life. 

Ideal solutions will often be hybrid. Many systems can learn to recognise faces locally, for example at ATMs and robotic checkouts, yet they can still liaise with central repositories when needed. 

Fully autonomous robots are no longer far-fetched, but in the meantime let Net 4 show you how to future proof your video processing systems.

Commercial theft is not only growing, but for markets contracting after Covid-19, it is even more damaging. The majority of serious thefts are conducted by career criminals, but the Covid-19 lockdown affected them too, closing access to their markets and making them conspicuous on the roads. Now the lockdown is lifting, they will be as eager as anyone to make up for lost time.

Research from the Allianz Cornhill Insurance group reveals that claims arising from plant theft grew steadily between 2013 and 2017 and are believed to have continued rising since. Agricultural, construction and manufacturing sectors are all hit hard by the loss of major items of equipment: not only are the items themselves expensive, but their loss entails downtime, leasing replacement equipment and higher insurance premiums. Unwary victims have been known to make quick purchases of replacement vehicles only to discover that they too are stolen, leased or still on HP.

Break-ins also cause substantial collateral damage to gates, fences and garage doors. Just before Christmas 2017, a stolen Manitou digger was used to smash an ATM out of a station wall in Haslemere, leaving the station building unsafe. In many cases, the damage done by thieves seems to be purely senseless.

Most thieves are not nice people as evidenced by the 80,000 face masks and other medical PPE stolen from a Salford warehouse in May. The haul, valued at £166,000, was on its way to NHS hospitals and old people’s homes in West Yorkshire, an area with high Covid-19 fatalities among patients and medical staff. To reach the PPE, the thieves cut a hole in expensive steel security doors, probably with stolen cutting equipment.

Deterring thieves and recovering property

Popular targets range from small electrical tools up to tractors, trailers, excavators and bulldozers. Fuel tanks, metals, roofing materials, aggregates and livestock are also popular. Immobilising vehicles only provides partial defence; some are simply stripped of valuable spares where they stand. 

Different kinds of theft present farms, factories, storage depots and building firms with a range of different problems. CCTV, intrusion systems, impregnable fencing and human security patrols are all highly expensive and none are fool-proof against specialist criminals. Drones are now popular on large farms, but even more expensive than the drone is the labour of its human operator. The rising rate of theft demonstrates that most technological solutions have been ineffective so far, and once stolen the chances of recovering machinery are less than 10%.

Fortunately, cheap and effective ways to deter thefts and recover many kinds of stolen goods do now exist.

The first step all farmers, building contractors, plant managers and fleet owners should take is to register their Industrial vehicles and large static machinery on national databases such as TER (The Equipment Register [1]) or CESAR (The Construction & Agricultural Equipment Security and Registration Scheme [2]). Rather than relying solely on the equipment’s VRN or serial number, which thieves will try to erase, apply and record your own unique and discrete security markings.

The main point of registration is to recover property, but it also helps to trap and convict the thieves. Registration is also a deterrent. Many thieves will think twice about taking items that are dangerous to sell on, so display a warning.

The Internet of Things

Another strategy that works very well for both registered vehicles and shipments of bulk materials is tracking them with a new generation of smart devices.

Today, almost any electrical or battery-powered item can be connected wirelessly to the internet. Once connected, you can communicate with it from any smart-phone or convenient computer. Tracking is a simple application, but you can also use the IoT to monitor or control your devices remotely. A connected device can also be designed to send you an alert if it is moved or disturbed in a way that it shouldn’t be.

The most common targets for thieves are portable tools such as chainsaws and grinders, levels, theodolites, BIM and GPS equipment. Favourite vehicles include breakers, diggers and excavators, generators and compressors. Farmers need to remember their trailers, horseboxes and quadbikes. There are ways to connect almost all of these items into the IoT. You can also tag your cargoes with discrete recoverable connected devices that will report their movements in real-time as they are moved around the country, or even if they are shipped abroad.

The imminent introduction of 5G connections will greatly accelerate the rollout of cheap sophisticated IoT devices, so this is a great time to review your security strategy.

[1] https://www.ter-europe.org/

[2] https://www.cesarscheme.org

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